FAQ
Frequently Asked Questions
About our items
Most of our items are one of a kind.
What does that means?
The item you see in our online boutique or in our Etsy shop, are only available there. Some earrings/necklaces (like polymer clay or metal one) can have more than one in stock.
The same goes for items you'll find in our point of sale, most of them are one of a kind and you won't find them any where else.
You can always find our latest items with me in public events.
Shipping
Most of our items will be shipped inside 3 business days.
For our made to order items, please give us a creating period of 2 to 4 weeks, before we can send them to you.
For our custom made rings, the creating process is between 1-2 months. Why so long? Because we outsourced our stainless steel rings from an outside supplier. We usually try to order them the same day as your order, but unfortunately until I received the rings, I cannot control the time delay. Thank you for your understanding!
Be sure that we will keep you inform during the process!
Special Request
You would like a special project made by us, but not sure where to start. Let's connect and see what we can do for you!
Some projects we did:
- -necklace to remember a pet
- -rings/necklaces to remember a loved one
- -memory piece to remember a loved one
- -wedding bouquet in resin
- -ocean piece with glass seahorse
- -glow in the dark astronaut scene
Care instructions
We recommend removing your jewelry when exercising, showering/bathing, or sleeping. Avoid any contact with household products, creams/lotions, and smoke. Store them in a clean, dry place. You can polish your jewelry with a microfibre cloth.
We also strongly recommend cleaning your earrings with rubbing alcohol before wearing them.
Quick Tip: Put on your jewelry last and take it off first.
Important Notice
The products designed/sold by JessiePetiteBoutique are not toys and may pose a choking hazard to children. They are not recommended for children under 12 years old. Please use them with caution.